Acceptable Use Policy

 

Any user of TeleGeneration's Network or Services will need to comply with this Acceptable Use Policy (AUP). TeleGeneration may change this Policy to reflect any changes in the law or community standards or whenever TeleGeneration deems it necessary. Any changes will be effective upon posting to the TeleGeneration website at http://www.TeleGeneration.com and it will be the User's responsibility to ensure that they are fully aware of these changes.

1. ILLEGAL USE

The TeleGeneration facilities must be used for lawful purposes only and this use must comply with relevant legislation. If unlawful action is involved users may be placing themselves at risk of prosecution. E-mail and other electronic communications and files are admissible in court as evidence.

There are several Acts of Parliament covering or affecting computer related activities. It is the user's personal responsibility to comply with this legislation.

The main Acts are:-

Computer Misuse Act 1990
The Copyright Designs and Patents Act 1988
Data Protection Act 1984
Criminal Justice and Public Order Act 1994 and
Obscene Publications Act 1959
Defamation Act 1996
Race Relations, Sexual Discrimination, Disability Discrimination Acts
Further information on data protection issues is available from the Office of the Data Protection Commissioners' website at: http://www.dataprotection.gov.uk.

Acts of Parliament are published on http://www.hmso.gov.uk/acts.htm.

The TeleGeneration Network and Services may be used for lawful purposes only and in compliance with all current and future statutes in force from time to time. The Customer agrees not to use the Service to send or receive materials or data which is in violation of any law or regulation or which is defamatory, offensive, abusive, indecent, obscene or in breach of confidence, privacy, trade secrets or in breach of any third party Intellectual Property rights (including copyright) or in breach of any other rights.

You are prohibited from storing, distributing or transmitting any unlawful material through our services. Examples of unlawful material include direct threats of physical harm, hardcore and child pornography, copyrighted, trademarked and other proprietary material used without proper authorisation. You may not post, upload or otherwise distribute copyrighted material on our servers without the consent of the copyright holder. The storage, distribution, or transmission of unlawful materials could lead to UK authorities alleging criminal liability.

2. VIOLATIONS OF SYSTEM OR NETWORK SECURITY

Any violations of systems or network security are prohibited, and may result in the User facing criminal and civil liability. TeleGeneration will investigate incidents involving such violations and will inform and co-operate with the relevant law enforcement organisations if a criminal violation is suspected. Violations may include but are not limited to, the following:

"Unauthorised access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network."

"Unauthorised monitoring of data or traffic on any network or system without express authorisation of the owner of the system or network."

"Interfering with any user, host or network including mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks."

3. INVESTIGATION

We have in place a procedure for handling your complaints about material stored and/or accessed via our service. If you wish to make such a complaint, please ensure that you make your complaint by email to support@telegeneration.com. If you do not use this facility we cannot guarantee that your complaint will be dealt with promptly.

TeleGeneration Ltd reserves the right to investigate suspected violations of the AUP. When we become aware of possible violations, we may initiate an investigation, which may include gathering information from the user involved and the complaining party, if any, and examination of material on our servers. Much of the AUP reflect acts that may constitute breaches of United Kingdom legislation or regulations and may in some cases carry criminal liability. During an investigation, we may suspend the account involved.

The customer acknowledges that TeleGeneration may be required by current or future law or regulation, including but not limited to the Regulation of Investigatory Powers Act 2000, to access, monitor, store, take copies of, or otherwise deal with the Customer's data stored on or transmitted by the Service. Without limitation, you expressly authorise us to use your personal data and other account information in connection with any such investigation, including by disclosing it to any third party authority that we consider has a legitimate interest in any such investigation or its outcome.

TeleGeneration reserves the right to terminate the Service with immediate effect and without further obligation or liability to the Customers as required by any law enforcement organisation or by the Courts.

4. REGULATION OF INVESTIGATORY POWERS (RIP) ACT

TeleGeneration will take action to comply with the provisions contained in the RIP Act and any regulations enacted under it and shall fully co-operate with the UK authorities empowered under the Act.

5. JANET ACCEPTABLE USE

TeleGeneration users may be connected to JANET, and so are bound by the JANET Acceptable Use Policy. This can be viewed at http://www.ja.net/documents/use.html.

 

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